Effective Date: Immediately
Bridget's Learning Hub ("we", "us", or "our") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect
We collect the following types of information:
- Personal Information: Full name, contact number, email address, learner details, grade, and subjects.
- Payment Details: Billing name, proof of payment, and transaction confirmations (processed via third-party platforms).
- Session Information: Booking history, lesson schedules, tutor pairings, and session feedback.
- Website Usage Data: IP address, browser type, and site activity through cookies (see our Cookies Policy).
2. How We Use Your Information
- Book and manage lessons.
- Assign appropriate tutors.
- To process payments.
- To communicate updates, schedule changes and reminders.
- To improve our website and services.
3. Data Sharing
We do not sell your data. We may share data with:
- Tutors (to facilitate lessons).
- Service providers (e.g., payment processors).
- Legal authorities when required by law.
4. Data Security
We use encryption and secure storage to protect your information.
5. Your Rights
You have the right to:
- Request access to the data we hold about you.
- Request correction or deletion of your information.
- Opt-out of marketing communication.
Please contact us at info@bridgetslearninghub.co.za or call us on +27 71 608 4099 for any data-related requests.
6. Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or loss.
7. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified at least one (1) month before significant changes.